Visitation

Visitation Restrictions  (amended for covid-19)

• Inmates are limited to one 30-minute visit per week.
• Inmates with Trustee status may receive one 60-minute visit per week.
• Effective the week of June 29th contact professional and family visitation will resume with the following safeguards:
  • Enhanced cleaning of the public visitation side, which has been coordinated with Facility Housekeeping
  • Only two visitors per detainee
  • Lobby doors shall remain unlocked during visitation lobby operating hours
  • Anyone visiting a detainee must wear a mask (not provided by the Sheriff's Office) in the visiting lobby and during the actual visit.
  • All visitors shall have their temperature checked by the deputy assigned to visitation prior to being granted access to the facility for their scheduled visit (over 100.4 shall not be allowed access)
  • Visits shall be scheduled so booths are alternated in an occupied/unoccupied patter
    • While the visitation scheduling system will deal with appointment restrictions, visitors shall be informed of this by the visitation officer.  Enforcement shall be handled by the assigned floor control/visiting security deputy
      
      
      

Visitation Hours

Registration

Visitors must now register for and schedule inmate visitations online.

To create an account, go to https://dupagecountyil.gtlvisitme.com

Visitors must register for an account before scheduling visits. Be sure to provide a valid email address where you can receive emails since visitation confirmations, password recovery and other account functions are done using the email you provide. Be sure to carefully note your login details for future use. 

After you are registered, login to the email account that you provided and click on the account verification emails you received. If you do not receive an email, check your spam/junk folder. If you still do not see an email from the system, call 630-407-2284 between the hours of 7:30 a.m. & 4:00 p.m.

Finally, login using the temporary password provided in the email. You will be prompted to change your password. Be sure to pick a password that you can remember, or note it in a secure location.

Visitation Procedures

A visit may be denied if the visit may jeopardize the safety and security of the facility or the visitors. During an emergency or disturbance, we may ask that all visitors leave the facility immediately.  

All visitors must walk through a metal detector. No matter what the provocation, visitors may not be manually searched unless they volunteer. If there is a reasonable belief that the visitor possesses contraband and does not volunteer to be searched, the visit shall be denied.

Inmates and visitors must conduct themselves in an quiet and orderly manner at all times. Profanity, loud or boisterous talking is not permitted at any time. 

Scheduling a Visit

Requirements

This site requires pre-registration, you can register for an in-person visit at the facility. You must provide the facility with a valid email address where you can receive email. If you do not have and email address, there are many email providers who offer free email accounts. An email account is required for account creation and for using the online registration tool. Please see the "Register" section of this webpage for tips on registering in the system.

All visits must be scheduled at least 1 day in advance, but not more than 10 days in advance. There are a maximum of 4 visitors permitted per visit, including minors.

All visitors, ages 17 years and above, are required to present photo identification in order to visit an inmate. All persons under the age of 17 must be accompanied by an adult. Minors also need to be registered under the Parent's account and added to the visit if they are expecting to visit. Only the following forms of valid photo identification shall be accepted:

• State Driver's License
• United States Military Identification
• Passport or United States Passport ID Card
• State Identification

To schedule an inmate visit, login with the email address that you used for registration and the new password you created. Click "Visitation" in the main menu, add any additional visitors that will attend the visit and select the inmate you would like to visit.

Next, enter your preferred date, time and location and click "Search". Click "Select" next to the desired visitation time. NOTE: all visits are listed in the time zone of the facility that you are visiting.

On the next page, you can review the selections and make changes. At the bottom of the page, indicate that you have reviewed the policies. Verify all the information on the page, and click "Confirm." The status of the visit should now be "Confirmed." Upcoming visits are shown on the Home page. Click a visit to review its details.

Check-in

All visitors must be signed in 15 minutes prior to the scheduled visit start time.

*Times and policies subject to change

Cancellation

To cancel a visit, click "Cancel Visit" on the summary page in your account, or click the "X" next to the visit on the home page. You will then be asked to confirm your cancellation. All visits must be canceled prior to the start of the visit or you will be expected to show and deemed a no-show if you fail to attend.

Visit History

To view information regarding past visits, click the "View Visit History" link under the "My Account" tab.

Visitation Rules of Conduct

All visitors must be properly dressed before they will be allowed to visit. Clothing with offensive slogans or artwork is not allowed. Bathing suits, halter-tops, and flimsy or see-through clothing are not allowed. All visitors must wear footwear and clothing.

Visits will be terminated and/or visiting privileges will be suspended under (but not limited to) the following circumstances:

• Visitor appears to be under the influence of an intoxicating beverage or drug.
• Loud, rude, or obnoxious behavior.
• Failure to maintain control of children. Children may not be permitted to play or wander around the visitation area or to disturb other visitors.
• Wearing or displaying any items which may indicate gang affiliation.
• Making any gestures which may indicate gang affiliation.
• Refusal to obey lawful orders.
• Refusal to obey visiting rules from the visitation staff.
• Refusal or inability to produce proper identification.
• Insufficient space
• Smoking
• Introducing or attempting to introduce contraband into the jail. This offense will result in the visitor being banned from visiting anyone in the jail.
• Violation of a Court Order (no contact provision).

Any visitors with the following items will be denied visitation:

• Purses, backpacks, or diaper bags.
• Food items or liquids.
• Books, magazines, or newspapers.
• Packages or bags.
• Smoking materials.
• Cellular phones, cameras, MP3 players, pagers, or any electronic device of any kind.
• Pocket knives, guns, or chemical sprays.
• Drugs or drug paraphernalia.

Further Visiting information may be obtained by calling 630-407-2284.

Attorney and Professional Visits

Attorney, Probation Officers, and other professionals shall be required to present proper identification. Such visits shall have priority over regular visitation. Any Attorney or Professional visitors desiring to have a contact visit may do so after submitting to a pat search. if the visitor refuses to comply with a pat search, he/she shall be advised that a contact visit may not take place, but that a non-contact visit may be arranged. Any items taken into a contact booth shall be searched for contraband. Attorneys and Professionals may not be permitted to pass items to the inmates without prior inspection and approval by the Deputies.

Visitation schedules for Attorney or Professional visits are as follows:

7:30 AM - 11:00 AM (EVERY DAY)

1:00 PM - 4:00 PM (EVERY DAY)

6:00 PM - 7:30 PM (EVERY DAY)

*All attorneys and professional visitors must register at least fifteen (15) minutes prior to the conclusion of the designated visitation hours.  Visitors attempting to visit an inmate after this time, for any reason, will be refused.

Clergy Visits

Members of the Clergy shall be identified as such and approved by the Director of J.U.S.T. of DuPage at 630-407-2201, before their visit is allowed. Proper identification is required, just like a visitor. Once approved, their name and other information is kept on file until the inmate is no longer incarcerated at the DuPage County Jail. All Clergy visits are non-contact.

Visitation schedules for approved Clergy visits are as follows:

7:30 AM - 11:00 AM (EVERY DAY)

1:00 PM - 4:00 PM (EVERY DAY)

The DuPage County Jail is NOT RESPONSIBLE for any item or items left unattended, lost, or mislaid. Jail staff may not hold, secure, or watch any personal items. Leave items in your vehicle!